9 Steps to Take if an Amazon Delivery Driver Hits Your Car at an Intersection in Alabama


Being involved in a car accident is stressful under any circumstances. But when the other driver is making deliveries for Amazon at the time, it adds another layer of complexity to the resulting Montgomery personal injury lawsuit. Here are nine steps to take if you’re hit by an Amazon delivery vehicle in Alabama.

1. Remain at the Scene

First things first – never leave the scene of the accident, even if the damage seems minor. Alabama law requires both drivers to stop immediately and exchange information after a crash. So, take a deep breath, make sure everyone is OK physically, and be prepared to gather details.

2. Contact the Police

Contact the local police or highway patrol to make a report. An officer will come to the scene, take statements from everyone involved, and file an official report. Be sure to get the officer’s name and badge number. The police report will be a crucial piece of evidence later.

3. Document the Scene

While waiting for the police, take photos of the accident scene from different angles. Capture images showing the position of the vehicles, skid marks, traffic signals or signs, and road hazards like potholes. Also, photograph any visible property damage and injuries. Thorough documentation will help establish facts.

4. Exchange Information

When speaking with the Amazon driver, be polite but firm when you exchange contact information. Ask to see their driver’s license, vehicle registration, and proof of insurance. Share your own license, registration, and insurance details as well. Get their full name, phone number, employer details, and commercial vehicle plate number.

5. Do NOT Admit Fault

No matter how clear-cut it seems, never tell the other driver or police that you were at fault, even partially. Anything you say can be used against you later. Stick to the facts and leave determinations of fault to insurers and courts.

6. Seek Medical Attention

If anyone involved feels even slightly injured, call 911 immediately to request an ambulance. Seek evaluation and treatment even for mild pain. Some injuries like concussions often don’t show symptoms right away. Medical records will provide proof.

7. Report the Accident to Amazon

Contact Amazon customer service to notify them that their delivery driver was in an accident. Provide the driver’s name, vehicle details, and your contact information. Amazon has procedures to follow when their drivers are involved in crashes while working.

8. Contact Your Insurer

Call your insurance company as soon as possible to inform them of the accident. An adjuster will walk you through the claims process. Cooperate fully by providing your statement, photos, police report, and any medical records. Ask about your policy’s injury and damage coverage.

9. Get a Copy of the Police Report

Follow up with the law enforcement agency to obtain a copy of the official accident report. By law, you’re entitled to one from the Alabama Department of Public Safety. Review it for accuracy and keep for your records. The report can help resolve disputes.

For serious accidents involving major injuries or vehicle damage, consult Monge & Associates. We can handle the insurance claims process for you, thoroughly investigate fault, and pursue fair compensation if the Amazon driver or their employer is liable.

We have offices in 32 locations across 19 states, including Alabama, Arizona and Florida. Call now for a free consultation on (888) 477 0597.

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